Refund Policy

Effective Date: 2/27/2026

 

This Refund Policy applies to services provided by Space City Handyman Services (“Company,” “we,” “us,” or “our”). By booking services, you agree to the terms outlined below.

 

 

1. Completed Services

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Due to the nature of handyman and labor services, refunds are generally not provided once work has been completed. Payment covers time, labor, expertise, and materials used to perform the requested services.

 

 

2. Workmanship Concerns

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If you are not satisfied with completed work due to a workmanship issue, you must notify us within 7 days of service completion. We will assess the concern and, if determined to be related to our workmanship, we will make reasonable efforts to correct the issue at no additional labor cost.

 

This does not apply to:

 

• Normal wear and tear

• Pre-existing conditions

• Damage caused by misuse, neglect, or third parties

• Manufacturer defects in materials not supplied by us

 

 

 

3. Deposits

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Deposits for scheduled services may be refundable if cancellation occurs more than 24 hours prior to the scheduled service time.

Deposits are non-refundable if cancellation occurs within 24 hours of the appointment or in the event of a no-show. A $75 cancellation fee may also apply as outlined in our Terms and Conditions.

 

 

4. Materials

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Special-order materials or custom-purchased items are non-refundable once ordered. If refundable by the supplier, any returned materials may be subject to restocking fees, which will be deducted from any eligible refund.

 

 

5. Partial Refunds

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Partial refunds may be issued at our sole discretion in rare circumstances where services cannot be completed due to conditions beyond our control.

 

 

6. Processing Time

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Approved refunds, if any, will be processed within 7–10 business days using the original method of payment where possible.